Terms and Conditions for Shalma Naturals
Effective Date: 01.12.2024
Welcome to Shalma Naturals! By accessing or using our website https://shalmanaturals.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.
1. Introduction:
These Terms and Conditions govern your use of Shalma Naturals’ website and the purchase of products from our online store. By visiting our website or making a purchase, you agree to abide by these terms, and our Privacy Policy.
If you disagree with any part of these terms, you may not access or use our website.
2. Products and Pricing:
- All products listed on the website are subject to availability.
- The prices displayed on the website are in Indian Rupees (INR) and may be subject to change without prior notice.
- We reserve the right to change the prices of products, offer discounts, and run promotions at our discretion.
- We make every effort to ensure that product descriptions, images, and prices are accurate. However, there may be occasional errors, and we are not liable for any inaccuracies.
3. Orders and Payment:
- By placing an order through our website, you confirm that you are legally authorized to make the purchase and that the information provided is accurate and complete.
- Payment must be made at the time of order via the available payment methods (credit/debit card, net banking, or other payment gateways).
- We reserve the right to cancel or refuse an order at our discretion if we suspect fraud, unauthorized transactions, or if there is any issue with product availability.
4. Shipping and Delivery:
- We will process and dispatch orders promptly. Shipping charges and delivery times vary based on your location and the shipping method chosen.
- Delivery times are estimated and may vary depending on your location and external factors.
- Once the product is shipped, we are not responsible for any delays or damages caused during transit.
- Please ensure that the shipping address provided is correct. If there is an error in the address, please contact us immediately to avoid delays.
5. Returns, Refunds, and Exchanges:
- If you receive a damaged or incorrect product, please contact us within [insert number of days, e.g., 7 days] for a return or exchange.
- To be eligible for a return or exchange, the product must be unused, unopened, and in its original packaging.
- Refunds will be processed to the original payment method once the returned product is inspected and confirmed.
- We do not accept returns for products that have been opened or used unless they are defective or damaged.
6. User Accounts:
- You may be required to create an account to place an order or use certain features of our website. You are responsible for maintaining the confidentiality of your account and password.
- You agree to notify us immediately if you suspect any unauthorized use of your account.
7. Intellectual Property:
- All content on this website, including text, images, logos, graphics, and product designs, is the property of Shalma Naturals and is protected by copyright laws.
- You may not reproduce, modify, distribute, or otherwise use any content from our website without prior written consent.
8. Limitation of Liability:
- Shalma Naturals is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website.
- We do not guarantee that our website will be free of errors, bugs, or interruptions.
- Our liability, in any case, is limited to the amount you paid for the product.
9. Indemnity:
You agree to indemnify, defend, and hold harmless Shalma Naturals, its affiliates, employees, and partners from any claims, damages, losses, or liabilities arising from your use of our website or any violation of these Terms and Conditions.
10. Governing Law:
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [City, India].
11. Modifications to Terms:
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. By continuing to use our website after changes are made, you accept the updated terms.
12. Contact Information:
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Shalma Naturals
Near the Church Poothurai
629176, India
Phone: +91 7397675403
Email: shalmashan@gmail.com